Issue with Chase Sapphire Preferred transactions download

dhammabob
dhammabob Member ✭✭✭
edited March 2 in Errors and Troubleshooting (Mac)

I have 3 Chase accounts, 2 of them have no issues with downloads, only Chase Sapphire Preferred, this started happening a few days ago and have not resolved itself today. CSP seems to only download the online balance but not the transactions, so there is a discrepancy, anyone else seeing this?

Comments

  • dhammabob
    dhammabob Member ✭✭✭

    Resetting the Quicken cloud connected services data resolved the issue.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @dhammabob,

    Thank you for coming back and sharing the troubleshooting steps that you took.

    We are happy to hear that you were able to resolve the issue!

    Please do not hesitate to reach out with any further questions or concerns.

    -Quicken Jasmine

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