Online banking and program loading issues within the last 3 weeks

Erik T

I am having technical issues with downloading transactions and bank connectivity on several accounts across different institutions. I am also experiencing longer than normal wait times for the program to load and for the one-step update. Is there a known issue right now or is there something I can do? I have validated the file and also tried to reset accounts to fix the issues.

Quicken Anja

Hello @Erik T,

To clarify; are the errors you're receiving across different financial institutions all the same error, or are they different?

To start with, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

1. Navigate to Edit
2. Preferences...
3. Quicken ID & Cloud accounts
4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
5. Follow the prompts to Sign Out
6. Sign back in using your Quicken ID (email) and password

Hope this helps!