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Online banking and program loading issues within the last 3 weeks

Erik T

I am having technical issues with downloading transactions and bank connectivity on several accounts across different institutions. I am also experiencing longer than normal wait times for the program to load and for the one-step update. Is there a known issue right now or is there something I can do? I have validated the file and also tried to reset accounts to fix the issues.

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Comments

Quicken Anja

Hello @Erik T,

To clarify; are the errors you're receiving across different financial institutions all the same error, or are they different?

To start with, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

Navigate to Edit
Preferences...
Quicken ID & Cloud accounts
Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
Follow the prompts to Sign Out
Sign back in using your Quicken ID (email) and password

Hope this helps!