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Synchrony Bank - Error Message CC 502

Lee Wunsch

I've had no problems downloading data from Synchrony Bank - until recently. In the last two weeks, there is no connection and I receive the above mentioned error message. Quicken indicates that the app can't connect because the Synchrony website is down but that is not the case. I am able to log on and into my account with no problems. Please advise.

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Quicken Jasmine

Hello @Lee Wunsch,

We currently have an active alert regarding CC-502 error messages with various Synchrony Bank instances. This could be contributing to the issues that you are experiencing.

You may follow this link to access that alert where you may bookmark it for any further updates.

We apologize for any inconvenience caused in the meantime.