Marcus account CC-503/CC-501 error (QMac)

System

This discussion was created from comments split from:

Goldman Sachs-Marcus

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Bill4757

I have been having this same problem for more than 2 weeks. When I try to update my Marcus account, I get a CC-503 error saying "Your login information in Quicken is incorrect" even though my login information is in fact correct. When I click on "Fix it" and update the password and try to connect again, I get a CC-501 error saying "Unable to update these accounts because of an error on the Quicken Server."

Quicken Kristina

Hello @Bill4757,

When I check on our end, I can see the error message showing is FDP-102. This is a known issue which has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

Thank you!

(Ticket #10793219)

julb7

ia m having the exact same issue as described @

julb7

@Bill4757 i am experiencing the same issue since the last quicken update of feb 1 o feb 2 , it worked totally fine before that

vgorfdon495

same issue

Bill4757

its been a week and it is still not getting my Marcus a cds to download?

Lyndagf

Same issue

lrem

same issue