Capital One Updates the Savings and Checking but not the Credit Cards

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MOberferst
MOberferst Member ✭
edited March 12 in Download, Add/Update Accounts (Mac)

I have 4 Capital One accounts, 2 of which are credit cards that will not update. I have tried everything suggested online, such as Deactivating and Reactivating everything, but to no avail.

I can import the transactions into Quicken, but that is extra work I would like to avoid moving forward.

Please let me know what I can do. Sincere Thanks In Advance

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @MOberferst,

    When did this issue begin to occur? After a recent update? Are all 4 accounts connected using the same login information? What is your connection method with Capital One? You can see the connection method by navigating to Settings > Downloads > Connection Type. Are you receiving any error codes or messages?

    Let me know!

    -Quicken Jasmine

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