missing transactions

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bmb1968
bmb1968 Quicken Mac 2017 Member ✭✭
edited April 2024 in Download, Add/Update Accounts (Mac)

My Park National bank accounts after last up date will connect but the transactions are not updated. no error codes

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @bmb1968,

    When did you first notice this issue? After a recent update? What is the connection method with your Park National Bank account(s)? You can see the connection method by navigating to Settings > Downloads > Connection Type.

    Thanks!

    -Quicken Jasmine

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  • crkdo
    crkdo Quicken Windows Subscription Member

    Same problem with PNB. Says accounts updated but no transactions downloaded. Called support; went thru everything with them; said it was on their end and would send ticket to have it fixed. No results after 4 days. This stopped downloading on January 23, 2024.

  • mee
    mee Quicken Windows Subscription Member

    SAME SAME problem with Park National Bank .. I noticed this issue about Jan 18, 2024 .. have worked with support numerous times but still not fixed. It did work a few days last week, but it's back to NOT WORKING .. frustrating !!!

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @crkdo and @mee,

    Thank you for joining this thread.

    Would you mind providing me with the ticket number(s) that were given to you during your interaction(s) with Quicken Support?

    -Quicken Jasmine

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