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Manual Reconciliation not available after subscription ends?

dmw1605

My subscription just ended and now I'm no longer able to manually reconcile any of my accounts, the menu option no longer appears. I have never reconciled or downloaded transactions for these accounts. This was never a problem in the past when my subscription ended, and since I rarely use online services, I only subscribe every few years. Did Quicken change this recently to basically force you to subscribe by starting to eliminate essential options?

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splasher

Which edition (Starter, Deluxe, Premier, Home & Business) are you using? Which Release (Rxx.xx) (Help→About Quicken) ?

NotACPA

@dmw1605 IF you've got Starter edition, then yes … when your subscription ended the product became "Read Only", which is why you can't reconcile, that's a data change/input function.

dmw1605

I'm using Quicken Classic Deluxe R54.16.

Thanks

splasher

Exactly when did your subscription expire? The reason I ask is because if you have a release installed that came out after the expiration date, it shouldn't happen, but if it did, it "could" cause this situation. I say "could", because I've never had that situation even in testing. R54.16 just came out, so maybe "just ended" was before it came out.

dmw1605

Subscription expired on 2/2 and I believe the update occurred before that.

Chris_QPW

I have never reconciled or downloaded transactions for these accounts.

What is the account type?

Some account types don't have reconcile, for instance, a cash account type.

dmw1605

It is for credit card and bank accounts. But even with a cash account you could still select from within the account the option to update balance. From what I can tell they moved it under the menu path Tools. It was always an option when going into the account, but now I have to go to 'Tools/Reconcile an Account' and select the account or open the account and then go to Tools. That is definitely something new and maybe only happens when you are not a subscriber.

[Deleted User]

@dmw1605 what happens when you do a "Ctrl+R" when you are in the account register? It should bring up a reconciliation window.

dmw1605

Good tip, as that works, thanks. I just miss having the menu box like it used to, but this is just as fast.

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