Valic/AIG/Corebridge Retirement Acct Does not update

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pplevek03
pplevek03 Member ✭✭
edited March 12 in Errors and Troubleshooting (Mac)

I am unable to download any transaction data or updated account values for Valic/AIG/Corebridge accounts. Despite deleting and re-adding the accounts. It seems that there have been many issues with this over the years (since 2019 from what I've seen), but no one seems to have posted a solution that works consistently. Anyone from Quicken going to address this?

Quicken Mac: Version 7.5.2 (Build 705.51955.100)

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @pplevek03,

    What exactly is occurring when attempting to download transactions? What is your connection method with AIG Retirement Services? You can see the connection method by navigating to Settings > Downloads > Connection Type. Are you receiving any error codes or messages? When did this specific issue begin to occur?

    Thanks!

    -Quicken Jasmine

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