WELLS FARGO "SAVE AS YOU GO" Transfers not downloading to checking account

Downeast54
Downeast54 Quicken Mac Subscription Member ✭✭
edited April 2 in Errors and Troubleshooting (Mac)

I have a Wells-Fargo "Save as you go" savings account which every time I use my debt card it transfers $1.00 to my savings account from my checking account. I had a $10.00 difference between Quicken and my online checking account balance. I found that there were 4 Transfers for "SAVE AS YOU GO" that did download in the Savings account, but did not show the Transfer from the Checking account in Quicken. Some transfers are downloading correctly and some are not. The bank shows that these missing transfers were cleared. Why is Quicken not downloading these Transfers correctly to both my saving and checking accounts?

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  • Downeast54
    Downeast54 Quicken Mac Subscription Member ✭✭

    Workd with Jessica and we got this resolved.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Downeast54,

    Thank you for coming back to update us!

    Would you mind sharing the steps that were taken to resolve this? This is so that other users may find this thread and hopefully resolve their issues as well.

    Please do not hesitate to reach out with any further questions or concerns.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Downeast54
    Downeast54 Quicken Mac Subscription Member ✭✭

    It is not resolved. The issue is back.

This discussion has been closed.

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