Connecting to Voya

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Bob L
Bob L Member ✭✭
edited March 9 in Download, Add/Update Accounts (Windows)

Despite being able to access my 401K account at Voya online, Quicken will not connect. Says user name or password wrong. Seems like the Quicken setup is taking you to the wrong URL.

adding @voya as per earlier discussion does not work

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Bob L,

    If the URL for your financial institution is showing incorrectly in the Quicken program, then it will require the financial institution to submit a request to have it changed within Quicken. For more detailed information regarding this topic, please take a moment to review the section titled "How can I fix an incorrect Homepage URL?" found in this support article.

    I do apologize for any inconvenience! Thank you.

    -Quicken Anja
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