Download of all transactions from Chase

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marywang
marywang Member ✭✭
edited March 15 in Download, Add/Update Accounts (Mac)

Past 3 days; certain transactions are not downloading into my acct. Issue is ccurring in my checking and credit card accts. Some transactions are downloading as usual. Is there a known issue. There is no error message.

I am on a MAC release 7.5.2 using Quicken Classic Deluxe

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @marywang,

    We do currently have an ongoing active alert regarding missing transactions with Chase accounts. You may follow this link to access the alert where you can bookmark it for any further updates.

    In the meantime, I suggest reviewing the troubleshooting steps that are located in the alert:

    1. Go to Accounts > Update Selected Online Account
    2. Follow any prompts to log in, if needed, and then update your accounts again

    I apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine

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