Tech Support Unable to Resolve Mobile App Issue [Edited]

Question

I have called your tech support people in [Removed - Inaccurate] 4 times to fix an issue with my Quicken mobile app not getting all of my accounts missing 5 credit card accounts that are on my desktop and not in my phone.  [Removed - Speculation/Rant] If you can not fix it just say so.  [Removed - Violation of Community Guidelines]

Allen

Quicken Jasmine · Answer

Hello @allen_ide,

First, I would like to clarify that the Quicken Community operates differently from our chat support system. While we strive to provide timely assistance, responses within the community may take up to 48 hours. Unlike chat support, which offers real-time interactions, our community platform allows for more in-depth discussions and responses from both experts and fellow users.

I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

Thank you!

allen_ide · Answer

when will we hear back from you?

Allen

allen_ide · Answer

: {"Ticket ID":"10833132"}

I have 5 accounts on my desktop that do not show up on my phone on the APP