cc-569 error trying to download transactions for Redwood Credit Union

Lisa S
Lisa S Member ✭✭
edited March 2024 in Download, Add/Update Accounts (Windows)
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RCU forced users to update to a new app and change their passwords. I think I downloaded transactions after that but now it isn't working. I tried "Fix It" and tried editing the account. It looked like Quicken blanked the account # and routing #. I tried entering it but it wasn't saved after doing "OK". Version is below. Ideas anyone?

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Lisa S,

    Please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error CC-569.

    Hope this helps!

    -Quicken Anja
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