Why am I unable to download transactions from Farmers State Bank McPherson KS?

Question

Last year I was able to download transactions from my bank, Farmers State Bank McPherson KS. Since the beginning of 2024, I can no longer download transactions.  I called Quicken Support and after being online with them for forty-five minutes, I was told it was a problem with my bank.  I went and talked to a bank employee and they said they would look into it, but I have heard nothing from them after a month of waiting.  What can I do?

Quicken Anja · Answer

You're welcome! I hope they will be able to properly look into this and reach a solution for you.

JAU · Answer

Thank you for your response.  I will check with my bank and see what they have found.

Quicken Anja · Answer

Thank you for following up!

Unfortunately, when a financial institution is not listed in our bank list or were removed from the list, it usually mean they no longer support downloads to Quicken. However, we do recommend reaching out to the financial institution to confirm that. Since you have already reached out to them, it sounds like they are looking into it and hopefully they are able to find a resolution.

Since they are no longer listed in our bank list, in order for them to be added back, the financial institution will need to submit a request to our service providers.

Thank you!