Anyone having issues with Nelnet Student loan account not connecting to update transactions

btrelli
btrelli Quicken Windows Subscription Member ✭✭
edited March 19 in Download, Add/Update Accounts (Mac)

Has been this way for a month

Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @btrelli,

    Would you mind providing more information? What exactly is occurring? Did this issue begin after a recent update? What is your connection method with Nelnet? You can see the connection method by navigating to Settings > Downloads > Connection Type. Are you receiving any error codes or messages?

    Let me know!

    -Quicken Jasmine

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  • btrelli
    btrelli Quicken Windows Subscription Member ✭✭

    There is also a red circle next to the accounts saying account deleted, I just got a code cc-555

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