Cannot add account in morgan stanley stockplan

quickman001
quickman001 Quicken Mac Subscription Member
edited March 24 in Errors and Troubleshooting (Mac)

  • Version: Version 7.5.2 (Build 705.51955.100) macOS 14.2.1
  • When: I joined quicken today
  • Issue: Cannot add account in morgan stanley stockplan. It seems quicken is connecting to Stockplanconnect.morganstanley.com, while it has been migrated to atwork.morganstanley.com. please fix it.
    Screenshot 2024-02-18 at 9.40.35 PM.png

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @quickman001,

    Due to the nature of this error message, I suggest contacting Quicken Support directly for further assistance as an escalation may be in order. You may read more regarding an FDP-196 (and other) error messages here.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance.

    -Quicken Jasmine

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