Hello @quickman001,
Due to the nature of this error message, I suggest contacting Quicken Support directly for further assistance as an escalation may be in order. You may read more regarding an FDP-196 (and other) error messages here.
The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
I apologize that I could not be of more assistance.