Venmo and Select Portfolio Servicing requires authentication every time

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bradj
bradj Member

I'm having to re-authorize multifactor authorization with Venmo and Select Portfolio Servicing whenever I do a new transaction download after 24 hours.

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  • bradj
    bradj Member
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    Each time Venmo thinks it's a sign-in from a new device and sends me an alert. I don't see anything new saved under Remembered Devices at https://account.venmo.com/settings/security

  • Quicken Jasmine
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    Hello @bradj,

    You might need to call/navigate to Venmo's website and enable third-party access (or something to that extent). One common cause of repeated 2FAs is that there is never an actual connection settled with the bank's servers causing every download to trigger as if it were a new account. It is recommended to request to speak to a tier 2 agent or supervisor as they are generally more familiar with third-party applications.

    I hope this helps!

    -Quicken Jasmine

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