NelNet Student loan not connecting CC-555 x

Morepheous
Morepheous Quicken Windows Subscription Member
edited March 2024 in Errors and Troubleshooting (Windows)

No longer can get updates through Quicken for NelNet accounts. Error CC-555. Does this have anything to do with the other issues for NelNet from this post? Just couldn't find a previous ticket with the same error code.

https://community.quicken.com/discussion/7946816/nelnet-student-account-not-connecting

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Morepheous,

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • jlrjlr
    jlrjlr Quicken Mac Other Member

    The community alert mentions us, the customers, reaching out to Nelnet. Why does this fall on us? Nelnet is a massive student loan servicer, this isn't some arcane service that we want to work with Quicken.

This discussion has been closed.

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