some BMO transactions not being downloaded

rockon2011
rockon2011 Quicken Windows 2017 Member ✭✭
edited March 30 in Errors and Troubleshooting (Quicken on the Web)

Not all my cleared BMO transactions are being Downloaded to register. ATM for example. Fees are downloaded but not the actual withdrawal.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @rockon2011,

    When did this issue begin to occur? After a recent update? What is your connection method with BMO? You can see the connection method by navigating to Tools > Account List. Also, I noticed that you put this thread in the "Quicken on the Web" category, are you experiencing this issue on the web, on your desktop, or both?

    Let me know!

    -Quicken Jasmine

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  • rockon2011
    rockon2011 Quicken Windows 2017 Member ✭✭

    I use Express web connect for my connection for my bank to download transactions. The issue seems to be fixed this morning as everything downloaded ok. Thank you

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