NFCU ERROR CODE CC-501

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pattonm005
pattonm005 Member ✭
edited March 26 in Download, Add/Update Accounts (Windows)

Aloha, It appears my Savings account only at NFCU is not downloading but all other accounts are working for download. Under the Savings account, Web Connect is not available when I reset the account. Now it only shows the error code CC-501 each time I try. I can manually download but not automatically. I believe Intuit needs to put a patch in for resetting account data download. It has been since 13 January 2024 for this issue.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @pattonm005,

    Due to the nature of this issue and the length of time with which you have been experiencing it, I suggest contacting Quicken Support directly for further assistance as an escalation may be in order. You can read more regarding a CC-501 error message here.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance.

    -Quicken Jasmine

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