Aloha, It appears my Savings account only at NFCU is not downloading but all other accounts are working for download. Under the Savings account, Web Connect is not available when I reset the account. Now it only shows the error code CC-501 each time I try. I can manually download but not automatically. I believe Intuit needs to put a patch in for resetting account data download. It has been since 13 January 2024 for this issue.


  • Quicken Jasmine

    Hello @pattonm005,

    Due to the nature of this issue and the length of time with which you have been experiencing it, I suggest contacting Quicken Support directly for further assistance as an escalation may be in order. You can read more regarding a CC-501 error message here.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance.

    -Quicken Jasmine

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