Transactions have not downloaded since the 1st week of February (2024). Opened case with Quicken Support. Running Windows Release V54.16. All prior transactions include the Downloaded ID register column. Performed an account Reset, Deactivated and Reactivated, Changed Macy’s Password and Reinstalled the Software all with the assistance of Tech Support monitoring the screen activity. Also forwarded system log files to accompany the case. As of today the issue is unresolved.