Cannot connect to UBS Financial Services (QMAC)

System
System Member admin
edited March 26 in Download, Add/Update Accounts (Mac)
This discussion was created from comments split from: UBS.

Comments

  • ajg360
    ajg360 Quicken Mac Subscription Member ✭✭

    I'm getting 16503 errors when I try to connect to UBS investment accounts since Sunday night…

  • Naomi Bayer
    Naomi Bayer Quicken Mac Subscription Member

    Same error for me

  • RioBlanco
    RioBlanco Quicken Mac Subscription Member ✭✭✭

    Also not able to connect with UBS financial although my error message was -"There was an unknown error trying to update this connection. Please

    try again later. (16503)"

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

    Please let us know once you have submitted the logs.

    We apologize for any inconvenience! Thank you.

    -Quicken Jasmine

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