Fifth Third Checking Download

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wnparsons2
wnparsons2 Member ✭
edited April 2 in Download, Add/Update Accounts (Windows)

My Fifth Third checking account will no longer download transactions to my Windows 10 Quicken Classic Premier application ver. R54.16. When attempting a download Quicken reports there are no transactions and $0 balance in the account. Have attempted a number of times and have reset the account to no avail. All other accounts are working correctly. This has been going on for a few months and is very cumbersome to export/import the information into Quicken.

Thanks

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @wnparsons2,

    We will need some additional information in order to better assist you further.

    Which connection method are you using to connect this account with Fifth Third Bank (Express Web Connect or Direct Connect)?

    Check back and let us know! Thank you.

    -Quicken Anja
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