ONGOING 3/13/24 Wells Fargo - Missing Accounts

Quicken Anja

We are seeing an issue with Wells Fargo customers attempting to add accounts in QWin and QMac. After signing in with their credentials, the missing account will typically be present and available to authorize but when being directed back to Quicken the account is not in the Add Account window. It is also possible the account may already be connected but transactions are not being downloaded.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #10871183)

Quicken Anja

UPDATE 3/6/24

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Anja

ONGOING 3/13/24 

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!