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CLOSED 8/22/24 Sunflower Bank - "Quicken couldn't find any accounts to add." / CC-501 / FDP-105

Quicken Kristina

At this time we have identified that users with Sunflower Bank are receiving CC-501 in Quicken for Windows and "Quicken couldn't find any accounts to add." message or FDP-105 error in Quicken for Mac.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket# 10877772)

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Comments

Quicken Janean

UPDATE 3/8/24

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!

Quicken Janean

ONGOING 3/15/24

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Anja

CLOSED 8/22/24

This alert has been closed due to low activity. However, this issue is still ongoing and is still being investigated.

Thank you!