Can't Connect and Download FirstBank Florida

Peretz
Quicken Windows Subscription Member
I can no longer connect or download with FirstBank Florida. Support spent an hour with me on it, and we discovered that the bank changed its access code and suggested that I call the bank and ask them about it. Called yesterday. They basically told me it was a Quicken problem and hung up.
Is there an issue with them pending?
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Hello @Peretz,
Would you mind sharing the ticket number given to you during your Quicken Support interaction?
Thanks!
-Quicken Jasmine
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