RESOLVED 4/27/24 Guild Mortgage -Guild Customer Login- FDP-105 / "Sorry. We encountered an error..."
At this time we have identified that users with Guild Mortgage - Guild Customer Login are receiving "Sorry. We encountered an error. (It's not your fault.)" in Quicken for Windows and FDP-105 in Quicken for Mac.
This has been escalated internally, though we do not have an ETA at this time.
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Thank you!
(Ticket #10898147/ CTP #9343)
Quicken Janean
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UPDATE 3/16/24
We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.
Thank you!Quicken Kristina
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ONGOING 3/23/24
This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.
We apologize for any inconvenience and appreciate your patience.
Thank you!Quicken Kristina
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RESOLVED 4/27/24
This issue has been marked as resolved. However, this Alert will remain available for a few days for those who may still be experiencing this.
Thank you!Quicken Kristina
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