ONGOING 3/29/24 Navy Federal Credit Union - FDP-185 // FDP-106

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Quicken Janean
Quicken Janean Moderator admin
edited March 29 in Alerts, Online Banking & Known Product Issues

We are seeing Navy Federal Credit Union users encounter FDP-185 and FDP-106 when attempting to update their accounts.

Please make sure that you are completing all Multi-factor authentication prompts. If you have and the error still occurs, please contact support for further assistance. Support is open Monday-Friday 5am-5pm PST.

This has been escalated internally, though we do not have an ETA at this time.

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(Ticket #10914954)

Quicken Janean

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  • Quicken Janean
    Quicken Janean Moderator admin
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    UPDATE 3/22/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Janean

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  • Quicken Anja
    Quicken Anja Moderator mod
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    ONGOING 3/29/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
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