Citibank Download Not Working

richie5665
richie5665 Member ✭✭✭
edited April 16 in Download, Add/Update Accounts (Windows)

I have deactivated and tried activate my Citibank credit card several times. It refuses to authorize and download. It keeps saying there's an error, even though my credentials are correct. So I'm downloading transactions manually. Is there some solution to this? (Every other account and credit card I have downloads transactions with no problem.)

Screenshot 2024-03-16 083841.png

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @richie5665,

    hank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

    This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

    Per the Community Alert, please reach out to Citi's Support for assistance with this issue.

    Thank you!

    (Ticket #10853079)

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

Categories