Janney Montgomery Scott OL-294-A
For the past few days I have been unable to download transactions for my account at Janney Montgomery. I keep getting the OL-294-A error. I have referred to this support article at . Unfortunately none of these steps have helped. I have contacted technical support there and am awating a response.
Is anyone else currently experiencing the same issue with Janney?
Comments
-
Having the same problem. Filled and error report here, have not contacted Janney as of yet.
0 -
Same problem here
0 -
Likewise. Failed on 3/16/24 and still not working.
0 -
Hello All,
Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.
We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached in order to contribute to the investigation.
While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.
We apologize for any inconvenience! Thank you.-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0 -
Janney claims this is a problem with a recent Quicken update. They referred me to here….doesn't look like that is going to work
0 -
Still failing for me, too.
0
