Robinhood Online Sync - works for all investments, does not include cash balance

mastruck
mastruck Quicken Windows Subscription Member

Strange as not an issue with other Investment accounts

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @mastruck,

    When did this issue begin to occur? Do you receive any error codes or messages? Do transactions download correctly?

    Let me know!

    -Quicken Jasmine

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  • CSM3962
    CSM3962 Quicken Mac Subscription Member ✭✭

    I have the same problem, cash balance not shown. There are no error codes or messages. Also, Market value in side panel does not match market value in the detail (it did yesterday, but not today). This problem relates to Quicken Classic fDeluxe for Mac, Version 7.6.1, macOS 14.2.1.

  • mastruck
    mastruck Quicken Windows Subscription Member

    no error messages.

    it has always been this way.

  • mastruck
    mastruck Quicken Windows Subscription Member

    I have tried deleting and re-adding the Robinhood account several times.

  • mastruck
    mastruck Quicken Windows Subscription Member

    Also, I am using the Robinhood account in simple investing mode. I can manually adjust the cash balance, but the nest sync removes it again.

  • mastruck
    mastruck Quicken Windows Subscription Member

    In the Account Preferences menu under Downloaded Transactions I have "Never Interpret Downloaded Money Market funds as cash." unchecked. I have also tried checking it to see if this helped for some reason. Neither had an impact.

  • RichbutNot
    RichbutNot Quicken Mac Subscription Member

    Same issue here. It used to have my Robinhood Cash under a savings account, but now it won't update. I removed both accounts and reconnected to Robinhood and only the brokerage account will load.

  • joecg
    joecg Member ✭✭✭

    I'm also having this problem. I manually update the Cash balance, and then it disappears the next time I sync.

This discussion has been closed.