Robinhood Online Sync - works for all investments, does not include cash balance

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Strange as not an issue with other Investment accounts

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @mastruck,

    When did this issue begin to occur? Do you receive any error codes or messages? Do transactions download correctly?

    Let me know!

    -Quicken Jasmine

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  • CSM3962
    CSM3962 Member ✭✭
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    I have the same problem, cash balance not shown. There are no error codes or messages. Also, Market value in side panel does not match market value in the detail (it did yesterday, but not today). This problem relates to Quicken Classic fDeluxe for Mac, Version 7.6.1, macOS 14.2.1.

  • mastruck
    mastruck Member
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    no error messages.

    it has always been this way.

  • mastruck
    mastruck Member
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    I have tried deleting and re-adding the Robinhood account several times.

  • mastruck
    mastruck Member
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    Also, I am using the Robinhood account in simple investing mode. I can manually adjust the cash balance, but the nest sync removes it again.

  • mastruck
    mastruck Member
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    In the Account Preferences menu under Downloaded Transactions I have "Never Interpret Downloaded Money Market funds as cash." unchecked. I have also tried checking it to see if this helped for some reason. Neither had an impact.

  • RichbutNot
    RichbutNot Member
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    Same issue here. It used to have my Robinhood Cash under a savings account, but now it won't update. I removed both accounts and reconnected to Robinhood and only the brokerage account will load.

  • joecg
    joecg Member ✭✭✭
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    I'm also having this problem. I manually update the Cash balance, and then it disappears the next time I sync.