CANNOT CONNECT WITH FIRST BANK OF PUERTO RICO (Q Mac)

Bali

HI.

I have had the same issue for over nine months.

Curiously, after some messages, including other Quicken users reporting the same problem, the discussions were closed.

The issue has not been solved.

Every day, when I enter Quicken, I report the same error over and over with
this message (below). Nobody answers, and the problem persists.

Please check your address to connect with First Bank of Puerto Rico.
They made significant changes to the website months ago.
I have not received the data automatically for many months, which has cost us time and money.

To manually update small business accounts like mine, or even personal ones, despite having -and paying- Quicken app, this issue represents a big problem.

Please help.
Below is the First Bank Digital Banking website address, in case it helps you.
https://digitalbanking.1firstbank.com/#/administrationGeneral/login

Quicken Anja

Hello @Bali,

Please take a moment to review this error-specific support article regarding error FDP-105.

As stated in the article if the error persists for more than a few days and there are no Alerts posted for this financial institution and error in the Community (which there currently are none), then you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit.

We apologize for any inconvenience! Thank you.