Marcus By Goldman Sachs FDP-3000 error

Lyndagf
Lyndagf Quicken Mac Subscription Member

I am unable once again to update my Marcus accounts. It worked for a month and now I'm getting this new error for several days now. Seems to be a regular problem with this connection, one error code or another, result is the same it doesn't work.

Comments

  • Lyndagf
    Lyndagf Quicken Mac Subscription Member

    To be clear. These accounts were connected and working and now I'm getting error codes again.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Lyndagf,

    Please take a moment to review this error-specific support article regarding error FDP-3000.

    As stated in the article if the error persists for more than a few days and there are no Alerts posted for this financial institution and error in the Community (which there currently are none), then you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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  • Lyndagf
    Lyndagf Quicken Mac Subscription Member

    I've already read that and I'm posting here as it states. And it has been several days already.

  • Quicken Anja
    Quicken Anja Moderator mod

    @Lyndagf please be aware that posting here does not equal contacting Quicken Support. The Community forum is primarily user-to-user based with only a handful of moderators like myself. However, posting in the forum does not create a ticket nor can individual issues be escalated through here.

    As previously stated and as recommended at the bottom of the article, please contact Quicken Support directly via chat or phone as our support agents will have the necessary tools available in order to escalate the issue that this channel, unfortunately, does not.

    Thank you!

    -Quicken Anja
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This discussion has been closed.