Elan Financial Incorrect Online Balance

rossvri
rossvri Quicken Windows Subscription Member
edited May 5 in Download, Add/Update Accounts (Windows)

Quicken is reporting the Elan Financial online balance in even dollar amounts, no cents, so when reconciling, the balance is always off by the odd cents left over.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @rossvri,

    We do currently have an active alert regarding users with accounts connected to Elan Financial Services missing the cents from the Online Balance in Quicken. You may follow this link to access that alert where you can bookmark it for any further updates.

    I apologize for any inconvenience in the meantime.

    -Quicken Jasmine

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  • QuickeLT
    QuickeLT Quicken Windows Subscription Unconfirmed, Member

    I have been having the same issue with the Elan Financial Services Online Balance in Quicken too!

  • uscfan75
    uscfan75 Quicken Mac Subscription Member ✭✭

    I also have been having the same problem with Elan Online Balance. This is a problem that has happened in the past year or so.

  • jfclague
    jfclague Member ✭✭✭✭

    The full online balance with cents is now showing for me with the Elan connection.

  • bmds
    bmds Quicken Windows 2016 Member ✭✭

    I was able to complete an update this morning for my Elan card and the cents showed up in Quicken in my online balance. Looks like you nailed the fix!! Thank you!

  • uscfan75
    uscfan75 Quicken Mac Subscription Member ✭✭

    mine is working as well.

This discussion has been closed.

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