billing question

E Lorraine Baugh
E Lorraine Baugh Quicken Windows Subscription Member

Unautthorized purchase 3/27/2024 charged to ?virtual card

Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    More details, please. What exactly happened where?

    Sometimes a picture is worth a thousand words …
    Can you please capture one or more images of the parts of your Quicken window
    showing the issue, sensitive information blacked out as necessary to protect
    your privacy but annotated to describe the situation, and attach the image(s) here?
    How do I post a screenshot in the community from windows

    How do I post a screenshot in the community from a mac

    Please save images to files of file type PNG, JPG, or GIF only. They're easier to work with than PDF files.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    What's a"virtual card"? Have you done business with the merchant previously? Have you complained to the merchant? Have you contested the purchase with the card company?

    And, I have a "Receivables" account which I'd use as the Transfer category for such …until it gets resolved.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

This discussion has been closed.