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Cannot delete a biller.

Earl Zier

I have a Chase Online bill that will not erase but shows that it needs fixing. When I try to fix it a message states that the biller is no longer valid. When I try to delete it I receive a message that "Quicken is experiencing an issue and the biller is not erased, try again later."

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Comments

Quicken Anja

Hello @Earl Zier,

To start with, I suggest you try to Review and Repair Online billers first, then see if it will allow you to remove the online billers you wish to delete. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.

Once that is done, please navigate back to the gear icon and click Manage Online billers and attempt to remove the Online billers you wish to delete.

Let us know how it goes!

Earl Zier

Thank you. That fixed the problem.