Lake Trust Credit Union
Is anyone having trouble downloading transactions from Lake Trust Credit Union. Mine stopped working yesterday, 4/5. Not getting any error messages, just not downloading transactions nor account balances. I'm using Windows and R55.26. Thanks, Dave
Comments
-
Hello @coppelldave,
To start with, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.
- Navigate to Edit
- Preferences...
- Quicken ID & Cloud accounts
- Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
- Follow the prompts to Sign Out
- Sign back in using your Quicken ID (email) and password
Once that is done, see if the issue still continues to persist.
Let us know how it goes!
-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.0 -
Thanks, Anja. Before I saw your solution, I tried Reactivate account and that fixed it. Thanks so much for your response.
0 -
I should have said Reset Account not Reactivate account.
0 -
@coppelldave Thanks for the update and sharing the solution that worked for you! Glad to here the issue has been resolved. 🙂
-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.0