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the colored accounts bar and home/spending/investments tab headers often disappear randomly

questionsforever

They just disappear! even if it is clicked to show 'standard menus'.

To get them back you have to click 'classic menus' and then immediately click 'standard menus' again for this coloured bar to re-appear. A bug no doubt.

Also the bug with the dpi and the foreign exchange rate for transaction exchange rate not sticking even when updating each transaction still there.

We need a new version that fixes all 3 bugs.

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QWIN - Canada

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Quicken Kristina

Hello @questionsforever,

To assist with this issue, please provide more information. When did you first notice this issue with the colored bar and the headers disappearing randomly? Do you recall which version of Quicken you were using when this issue started? Do you use the Large Fonts feature? Do you keep your Quicken file directly on your local hard drive, or is it on a shared/network drive? Is your file synced with any cloud service, such as OneDrive, iCloud, or Dropbox?

I look forward to your reply!

questionsforever

It's been a few months, but I think I noticed it for a year or so. All versions, now I use R55.15. I do use large fonts. yes quicken files are on local drive. no it is not synced.

Quicken Kristina

Thank you for your reply,

It's possible that this is a file specific issue, but it may also be an issue with the Large Fonts feature. To test this, could you please turn off large fonts and see if the issue persists? If turning off large fonts does seem to resolve the issue, please let me know which screen resolution you use.

Thank you!

questionsforever

If I do not use large fonts, is there a way to make all the fonts larger some other way via windows or a command line switch?

Quicken Kristina

Thank you for your reply,

Depending on which version of Windows you use, there should be a built in zoom or magnification feature. I believe in Windows 10 and 11, you can magnify the screen with Windows key + plus sign (+) and reduce the magnification with Windows key + minus sign (-). Microsoft Support provides additional information on how the Magnifier works and what keyboard shortcuts to use.

I hope this helps!

questionsforever

I think this may work, however clearly I cannot use magnifier all the time with impossible to see fonts long term, because the 'use large font' is mandatory given my resolution and screen size.

Quicken Kristina

Thank you for your reply,

Using magnifier would be a temporary measure to test if the issue you reported at the start of the thread persists with Large Fonts turned off or not.

Thank you!