Keybank error 1006

Question

Have been unable to download and information for weeks.  I have tried the "disconnect & reconnect" accounts etc and it still is not working.  I am not sure if I just need to dump quicken or key bank.  Frustrated that two weeks I have been dealing with this.  Anyone else have this issue?  Have a solution that actually worked??

Quicken Anja · Answer

Thank you for following up!

Instead of creating an entirely new file, can you try setting up the account as a new account within the same file (instead of linking to the existing account), just to see if it will allow you to connect? If it does in fact connect as a new account, then I can provide additional steps to move the historical data over from the old account to the new account.

Thank you!

scarpenter24 · Answer

There is no connection type as it's no longer connecting.  I go through the whole set-up and connect but then it errors out with hat 1006 error.  I really don't want to set up an entire new account as shown above because I have a lot of historical data within this one.

Quicken Anja · Answer

Hello @scarpenter24,

What is your connection method with Keybank? You can see the connection method by navigating to Settings > Downloads > Connection Type. And what account type is the account experiencing this error (i.e.: checking, savings, credit card, etc)?

Check back and let us know! Thank you.