Many CC-501 errors with One Step Update

BBCT
BBCT Quicken Windows Subscription Member ✭✭
edited May 18 in Download, Add/Update Accounts (Windows)
OSU - 4-16-24.jpg

Is anyone else not able to update accounts today?

I am receiving multiple CC-501 errors, including Chase, Amex & Capitol One.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @BBCT,

    Typically these errors self-resolve within 24 hours. If you haven't already, we recommend reviewing this support article for more information.

    However, as stated in the article, if the error persists for more than 24 hours, then you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely need to file an escalation if they see fit.

    Customer Support Team phone hours of operation are 5 am - 5 pm PDT Monday-Friday.
    Chat Support is available  7 days a week from 5 am to 5 pm PDT.

    -Quicken Anja
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