CC-501 error

fire34983
fire34983 Quicken Windows Subscription Member ✭✭
edited May 2024 in Download, Add/Update Accounts (Windows)

I logged out of my credit union. They thought if I logged out and then back in I would be able to download 2 cd's that were not downloading like the other 4 accounts I have with them.

So, I logged out and now I get an error message CC-501 and can't log back in??

All other banks work fine.

HELP!

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @fire34983,

    Which financial institution are you experiencing this issue with?

    Thanks!

    -Quicken Jasmine

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  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    I logged out of my credit union.
    They thought if I logged out and then back in
    I would be able to download 2 cd's that were not downloading like the other 4 accounts I have with them.

    Are you manually downloading transactions from your CU - and then Importing them into Quicken ?
    Not sure what you mean by "logged out of my credit union" and how that applies to using Quicken ?

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