Multiple accounts not downloading transactions - Error CC-501


None of my Bank of America or Oklahoma's Credit Union accounts are downloading transactions for the past 2 days.

All these accounts getting Error CC-501 which is a problem with the Quicken Server.

I'm using Quicken Classic for Windows.

Anyone else having issues?


  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @cfrank01,

    Typically these errors self-resolve within 24 hours. However, if you haven't already, we recommend reviewing this support article for more information.

    As stated in the article, if the error persists for more than 24 hours, then you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely need to file an escalation if they see fit.

    Customer Support Team phone hours of operation are 5 am - 5 pm PDT Monday-Friday.
    Chat Support is available  7 days a week from 5 am to 5 pm PDT.

    -Quicken Anja
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