I keep getting a Sync Error (after paying for my new $90 subscription per year....
when I've now spent way more than $90 of my time trying to research and resolve. Unacceptable. Error says "quicken encountered an error while communicating with our servers, please try again later (been trying for two weeks). It goes on to say bill presentment provider logins download: could not process response (metaData): with QCS status 403….
Anyone have a solution? Read about someone's "Nuclear" solution which also isn't acceptable. We shouldn't have to keep fixing errors created by quicken. .
Answers
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Agreed.
Quicken User since the DOS days...0 -
Hello @sycamore1234,
To start with, I suggest that you try to reset your Quicken Cloud. Doing so does not affect your data file nor other Cloud Accounts (if applicable). However, we do recommend saving a backup prior to performing these steps (just in case). Then, please follow the instructions below.
- Navigate to the Quicken dropdown menu
- Preferences...
- Mobile, Web & Alerts
- Use the toggle button on the left to turn Sync OFF
- Click Disable Sync
- Navigate to Connected Services
- Click Reset (click Reset again on the pop-up box)
- Once the Reset completes, navigate back to Mobile, Web & Alerts
- Use the toggle button on the left to turn Sync ON
- Click Enable Sync
Once that is done, see if the issue still continues to persist.
Let us know how it goes!
-Quicken Anja
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my sync is already 'off'.
Quicken User since the DOS days...0 -
This worked. Thank you so much.
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@sycamore1234 thanks for the update! Glad to hear that worked for you. 🙂
-Quicken Anja
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