Incorrect Placement of Decimal Point

wvilla57

Amounts are showing incorrectly with thousand showing as millions….

Institution is TIAA. Below is a sample.

$16,839.64 is showing as $1,683,964.00

UKR

Take the money and run!

😀 Just kidding.

How has the security in question been defined? As Stock or Mutual Fund?
If it's defined as a Bond (when in reality it isn't) … that would explain the x100 factor.

wvilla57

It is a simple Brokered CD and it was showing correctly for months until this week…

UKR

If you haven't done so already, I'd say it's time to call Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

Quicken Support:

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  See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
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wvilla57

Done that already. They don't know how long it will take the Escalation Team to resolve. I think a division function in the code my sufice…