Cloud sync appears to be automatically overwriting more recent data on laptop

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We have Quicken on two home laptops. My husband has updated the data on his laptop and this morning I turn his on and it says it is downloading a prior cloud version and now all of the data he updated appears to have reverted back to the cloud version? I didn't think the cloud would overwrite more recent data and I wasn't asked the question whether I wanted to sync or update from the Cloud?

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @A Puckett,

    Are you using Quicken on the Web or the Quicken application? When did this issue begin to occur? After a recent update? Are you receiving any error codes or messages?

    Let me know!

    -Quicken Jasmine

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