CLOSED 10/21/24 PennyMac Home Loan Solutions - FDP-163 Invalid Wareki year

Quicken Kristina
Quicken Kristina Quicken Windows Subscription Moderator mod
edited October 21 in Alerts, Online Banking & Known Product Issues

We are getting reports that customers trying to connect accounts with PennyMac Home Loan Solutions are getting an FDP-163 error.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket# 11056478/CTP-10005)

Quicken Kristina

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    UPDATE 5/20/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    ONGOING 5/28/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jasmine

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  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin

    CLOSED 10/11/24

    This alert has been closed due to low activity. However, this issue is still ongoing and is still being investigated.

    Thank you!

    Quicken Janean

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    CLOSED 10/21/24

    The financial institution is blocking the connection. Our aggregation partner is working with the financial institution to resolve the issue. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc. become available.

    Thank you!

    Quicken Kristina

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