Quicken won't log on Wealthscape

Budgeting2
Budgeting2 Quicken Windows Subscription Member

My spouse and I both have Wealthscape accounts. Both worked until recently. Now his doesn't work - it says "your login information in Quicken is incorrect." or "Your password seems to be incorrect." Problem is, I know the password is correct because when I go to the Wealthscape website directly, that password works with his username. This only became a problem a month or so ago.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Budgeting2,

    What is your connection method with Wealthscape? You can see the connection method by navigating to Tools > Account List. When did this issue begin to occur? After a recent update? Are you receiving any specific error codes with the "incorrect password" message?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

This discussion has been closed.