Problem of losing ID Connection to Quicken Account for Updates

Harv
Harv Quicken Windows Subscription Member ✭✭
edited June 18 in Signing in, Passwords, and Activation (Windows)

After Quicken has been open a while and I try to do a stock price update or one step update I get and lost Quicken ID and renew it or it says can't connect to Quicken server & try again later.

Only way I can then get it to work is close program and reboot computer

Running Quicken Premier on Windows 11

Any fix for this problem

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Harv,

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)

    Keep in mind that the sign-in pop-up dialog may continuously keep popping back up throughout this process, in which case you will need to continue closing it each time it pops up until you reach the full sign-in screen.

    I hope this helps!

    -Quicken Anja
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  • Harv
    Harv Quicken Windows Subscription Member ✭✭

    Same result as system reboot and is only a very short term fix as the same problem repeats

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