CC501 error with Quicken server Capital One accounts


Having this error for 4 days now….


  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @NEwyork,

    When Quicken is unable to connect to your bank account for recent transaction information, you’ll receive a message with a CC-501 in the program. This is usually caused on the bank’s end — Quicken is blocked from connecting to the account. 

    You may follow this link to access a FAQ that provides more information.

    As per the FAQ: If you receive one of these errors, please wait 24 hours and then try again. If the issue still persists after this time period, please contact Quicken Support.

    I hope this helps!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.