First Merchants bank website update

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First Merchants Bank recently upgraded their website, including URL. But Quicken does not seem to know this. It cannot connect with the existing info, and I cannot add a new account. It appears to still be using the old website information.

Any suggestions on getting Quicken to update their connection to First Merchants Bank?

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Dan Prichard,

    If your financial institution has changed its URL, then it will require them to submit a request to have it changed within Quicken. For more detailed information regarding this topic, please take a moment to review the section titled "How can I fix an incorrect Homepage URL?" found in this support article.

    I do apologize for any inconvenience! Thank you.

    -Quicken Jasmine

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